// Services & Customer Solutions

Precise temperature control and impeccably hygienic conditions

EIGRO offers you a broad range of services relating to hygienic and refrigerated transport:

  • We provide fully equipped vehicles.
  • We design and equip the vehicle you select for hygienic, refrigerated transport.
  • We create practical interiors that are quick and easy to clean. This ensures streamlined logistics and impeccably hygienic conditions.
  • At our workshop, we repair transport refrigeration systems produced by all mainstream manufacturers.
  • We can take care of the necessary inspections and maintenance upon request so that your vehicle complies with all statutory requirements.
  • We offer interior-sanitising services.
Refrigerated transport for temperatures between +30°C and -30°C

The number of products that need to be kept refrigerated is markedly increasing.
This is particularly true of fresh and frozen food.

The logistics sector relies on a wide range of special-purpose vehicles to ensure products arrive as fresh as possible at their destinations. This calls for an uninterrupted cold chain.

Cold chain refers to the system of continuous refrigeration during transport – primarily of food but, increasingly, of medical and chemical products as well – from manufacturer to consumer.

Today’s refrigerated transport vehicles are not only effectively and efficiently insulated and equipped with cutting-edge refrigeration technology – they also use reliable temperature-control equipment (Carrier Data Cold and Euroscan).

We would be happy to explain the various equipment options and control features available: from single-chamber to multi-chamber vehicles as well as various temperature-recording devices.

We are happy to handle your regular scheduled maintenance work so that you are always on the safe side.

FRC-certified protective hygienic linings without exposed edges or seams
Our insulation and hygiene installations are laminated by hand. The same is true of all mounted components, including shelves and sliding or removable partitions. This eliminates the need for sensitive silicone seams, creating a significant advantage for you when it comes to hygiene, cleaning and maintenance. Protective hygienic linings can also be built into vehicles without refrigeration systems. Such configurations make it easy to clean vehicles used in the frequent transport of messy loads in the cargo areas, such as those used in farming.

Our services set us apart

Just like our products, our services are also tailored to meet your needs.

Our website represents only a small sample of what we offer. Please contact us directly to learn more about all the things we do for our customers.

 

24-hour emergency assistance

Day or night, 365 days a year, we are there for you if there is an emergency.
Just call:

Rheinbach
Phone: +49 2226-168230

Cologne
Phone: +49 221-8013888

Koblenz
Phone: +49 261-9423570

Berlin
Phone: +49 33701-74540

Warranty on insulation and refrigeration units

We offer a five-year warranty on insulation. Refrigeration units are covered by a 12-month warranty from the manufacturer.

You also have the option of extending your coverage.

Maintenance contracts

We offer a number of different maintenance options:

Contact us to learn more about them.

Briefings and training courses

When we deliver a vehicle, we make sure you and your drivers understand the equipment

We also offer driver-training courses, and, if you would like, we can even come to you to conduct these training courses.
Cleaning and disinfecting

Upon request, we can also clean and disinfect the refrigerated vehicles according to DIN 10 113-3 or DIN 10 113-1 standards.

Just set up an appointment with us.
Calibration of temperature-recording devices

We conduct the mandatory annual calibration of temperature-recording devices according to DIN EN 12830, DIN EN 13485, DIN EN 13486.

Leak test

We also can conduct the annual leak test on refrigeration units with a capacity of more than 3 kg of cooling compound in accordance with the German Chemicals Climate Protection Regulation (Paragraph 3 applying to transport refrigeration units).

As part of this service, we provide you with all required documentation for your records.
Repair and maintenance

Our workshop is equipped to service all refrigeration units produced by all mainstream manufacturers.

Our employees repair and regularly service systems produced by a variety of manufacturers. And should an emergency arise, you can use our services with this special offer:
We charge the same hourly rate 24 hours a day, 365 days a year.

Extensive stock of replacement parts

In the transport sector, speed is a decisive competitive factor.

With our extensive stock of replacement parts, we ensure that your vehicle is back on the road in no time after accidents or repairs.
Accident repairs and coordination

Should you have an accident, we handle necessary repairs and restoration as well as the accident coordination process, which includes working with insurers.

We can also take care of needed vehicle repair and paint work.
Pickup and drop-off service

We also offer an optional pickup and drop-off service.

Just contact us if you need our help.